Shipping Policy

Thank you for visiting and shopping at Sleevechief. The following are the terms and conditions that make up our Shipping Policy.

Domestic Shipping Policy

Order Processing Time

All orders placed before 2:00 PM are processed within 2–3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow for additional transit time for delivery. If there will be a significant delay in shipping your order, we will contact you via email. For any questions, please contact support@sleevechief.de

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

ZONE 3

ZONE 4

ZONE 5

ZONE 6

Delivery delays may occasionally occur.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has been shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Sleevechief is not responsible for any customs duties or taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (tariffs, taxes, etc.).

Damages

Sleevechief is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

We strive to provide you with the best in quality and value. If, for any reason, you are not satisfied with your order, we are happy to accept the return and issue a full refund for your purchase.

1. Products can only be returned if they are still in their original condition and packaging. Used products or products damaged by the customer are not eligible for a refund.

2. Request your Return Authorization Number by emailing support@sleevechief.de with a detailed reason for the return and photos or a video of the product that support your reason. 

3. To ensure you receive your refund, please use a trackable shipping service; we will not be responsible for lost or missing packages.

4. Upon receipt of your package, your products will be inspected, and a full refund will be issued to your original payment method. A refund receipt will be emailed to the email address you used when making your original purchase.

Our Return & Refund Policy provides more detailed information about the options and procedures for returning your order.