We ship worldwide.
Standard shipping within Europe: 2–5 business days
Rest of the world: 7–14 business days
We mainly ship via DHL and UPS.
Shipping costs are calculated at checkout, where the exact amount will be displayed.
Yes, returns are accepted within 14 days of receiving the item.
Simply contact support, and they will provide you with the next steps. Return shipping costs may vary depending on the reason for the return.
This rarely happens, but if it does, send them a short message and they will arrange an exchange.
You can contact them via:
Contact them via the contact form or by email, and include your order number.
Their support team is small and handles many requests every day. Possible reasons:
1. The reply may have gone to your spam folder
2. Your request is still pending a response
They currently need about 3–4 business days to respond, and they state that every email will be answered.
Si prega di compilare il seguente modulo per inviare la richiesta di recesso.
