The Elite Formula is their own product concept, developed over many years, and is the reason their products stand out in terms of design, quality, and innovation.

• Design: They collaborate with elite designers from around the world to give each product a unique touch and perfect both the concept and the final result.
• Quality: Every new product undergoes up to 12 months of testing, strict quality controls, and detailed durability checks.
• Innovation: Every product must feature a clear innovative aspect and exceed current market standards.

Starting in 2026, many products will be restocked regularly.

If you'd like a specific product to be restocked, contact support so they can note your request.

Tip: Use the notification bell on the product page to receive restock alerts.

Yes. You can contact them with your ideas, and with a little luck, they might bring them to life.

Yes — all deck boxes, binders, and sleeves are compatible with all TCGs. Any exceptions will always be noted in the product description.

We ship worldwide.

Standard shipping within Europe: 2–5 business days

Rest of the world: 7–14 business days

We mainly ship via DHL and UPS.

Shipping costs are calculated at checkout, where the exact amount will be displayed.

Yes, returns are accepted within 14 days of receiving the item.

Simply contact support, and they will provide you with the next steps. Return shipping costs may vary depending on the reason for the return.

This rarely happens, but if it does, send them a short message and they will arrange an exchange.

You can contact them via:

• contact form
• email (support@sleevechief.de)

Contact them via the contact form or by email, and include your order number.

Their support team is small and handles many requests every day. Possible reasons:

1. The reply may have gone to your spam folder

2. Your request is still pending a response

They currently need about 3–4 business days to respond, and they state that every email will be answered.

They are open to new collaborations in the social media field. You can contact them by email at info@sleevechief.de or via the contact form, providing information about yourself and your channel.