We deliver worldwide.
Standard shipping within Europe: 2–5 business days
Rest of the world: 7–14 business days
We mainly ship with DHL and UPS.
Shipping costs are calculated during checkout, where the exact amount will be shown.
Yes, returns are possible within 14 days after receiving the item.
Simply contact support and they will send you the next steps. Return shipping costs may vary depending on the reason for the return.
This rarely happens, but if it does, send them a short message and they will arrange an exchange.
You can reach them via:
Write to them via the contact form or by email and include your order number.
Their support team is small and handles many requests daily.Possible reasons:
1. The reply may have gone to your spam folder
2. Your request is still waiting to be answered
They currently need around 3–4 business days to respond, and they state that every email will be answered.
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