Shipping Policy

Shipping Policy

Thank you for visiting and shopping at Sleevechief. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders made before 2:00PM are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email. For any Questions please contact support@sleevechief.de

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

ZONE 1

Destination Shipment method Estimated delivery time
Austria DHL Paket International 2 business days
Belgium DHL Paket International 2 business days
Denmark DHL Paket International 2–3 business days
France DHL Paket International 2–3 business days
Luxembourg DHL Paket International 2 business days
Monaco DHL Paket International 3–4 business days
Netherlands DHL Paket International 2 business days
Poland DHL Paket International 2–3 business days
Switzerland DHL Paket International 4–6 business days
United Kingdom DHL Paket International 3–4 business days

ZONE 2

Destination Shipment method Estimated delivery time
Andorra DHL Paket International 2–4 business days
Italy DHL Paket International 2–4 business days
San Marino DHL Paket International 5–8 business days
Spain DHL Paket International 4–7 business days
Sweden DHL Paket International 2–4 business days

ZONE 3

Destination Shipment method Estimated delivery time
Bulgaria DHL Paket International 4–5 business days
Croatia DHL Paket International 3–4 business days
Cyprus DHL Paket International 6–7 business days
Czech Republic DHL Paket International 2–3 business days
Estonia DHL Paket International 3–4 business days
Finland DHL Paket International 4–6 business days
Greece DHL Paket International 5–6 business days
Hungary DHL Paket International 3–4 business days
Iceland DHL Paket International 14–18 business days
Ireland DHL Paket International 3–4 business days
Latvia DHL Paket International 3–4 business days
Lithuania DHL Paket International 3–4 business days
Moldova DHL Paket International 9–13 business days
Montenegro DHL Paket International 7–10 business days
Norway DHL Paket International 5–7 business days
Portugal DHL Paket International 4–5 business days
Romania DHL Paket International 4–6 business days
Slovakia DHL Paket International 2–4 business days
Slovenia DHL Paket International 2–4 business days

ZONE 4

Destination Shipment method Estimated delivery time
Egypt DHL Paket International 10–14 business days
Georgia DHL Paket International 14–19 business days
Israel DHL Paket International 12–16 business days
Lebanon DHL Paket International 8–12 business days
Libya DHL Paket International 12–16 business days
Morocco DHL Paket International 8–12 business days
Palestine DHL Paket International 8–12 business days
Tunisia DHL Paket International 8–12 business days
Ukraine DHL Paket International 8–12 business days

ZONE 5

Destination Shipment method Estimated delivery time
Canada DHL Paket International 7–11 business days
China DHL Paket International 10–13 business days
Hong Kong DHL Paket International 7–12 business days
India DHL Paket International 16–18 business days
Indonesia DHL Paket International 12–15 business days
Japan DHL Paket International 6–11 business days
Kazakhstan DHL Paket International 11–15 business days
Kuwait DHL Paket International 8–12 business days
Malaysia DHL Paket International 9–12 business days
Mexico DHL Paket International 12–17 business days
Pakistan DHL Paket International 11 business days
Qatar DHL Paket International 8–12 business days
Saudi Arabia DHL Paket International 9–11 business days
Singapore DHL Paket International 7–10 business days
South Korea DHL Paket International 8–11 business days
Thailand DHL Paket International 10–14 business days
United Arab Emirates DHL Paket International 8–12 business days
United States DHL Paket International 7–10 business days

ZONE 6 

Destination Shipment method Estimated delivery time
Argentina DHL Paket International 9–13 business days
Australia DHL Paket International 10–17 business days
Brazil DHL Paket International 20–25 business days
Chile DHL Paket International 11–18 business days
Colombia DHL Paket International 20–28 business days
Democratic Republic of the Congo DHL Paket International 10–14 business days
Kenya DHL Paket International 10–14 business days
New Zealand DHL Paket International 14–20 business days
Nigeria DHL Paket International 10–14 business days
Peru DHL Paket International 10–15 business days
Philippines DHL Paket International 13–18 business days
Republic of the Congo DHL Paket International 10–14 business days
South Africa DHL Paket International 8–12 business days
Vietnam DHL Paket International 10–14 business days

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Sleevechief is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Sleevechief is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

We strive to deliver you the best in quality and value, if for any reason you are not satisfied with your order we are happy to take back the product and issue you a full refund of your purchase.

1. Products can only be returned if they are still in their original condition and packaging. Used products, or products damaged by the customer will not be eligible for refund.

2. Request your Return Authorization Number and by emailing support@sleevechief.de with a detailed reason for return and pictures or a video of the product that supports your reason. 

3. To assure your refund please use a trackable mail service, we will not be responsible for lost or missing packages.

4.Upon the receipt of your package, your products will be examined and a full refund will be issued to your original method of payment. A refund receipt will be emailed to the email address you used when making your original purchase.

Our Return & Refund Policy provides more detailed information about options and procedures for returning your order.